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Quality Of service

EXPLORE INFORMATICS Contact Center is owned and managed by young entrepreneurs dedicated to provide the complete spectrum of I T enabled services to its global customers. The core team consists of Information Technology, Marketing, Human Resource and Finance professionals with extensive exposure in providing value added, high quality and cost-effective solutions strategically using cutting edge technologies.

EXPLORE INFORMATICS was set up exclusively to work in true partnership with Our clients, recognize their organizational culture, protect their reputation, deliver increased efficiency at a visible cost, and apply our vertical market experience to run their processes in a way that adds value to their business. We help build exceptional customer relationships by leveraging India's high quality and cost effective human resource intellectual capital.

Our Vision is to partner with our customers globally to provide custom based solutions and services and together achieve business goals while maintaining the highest international standards. Our call center focuses on providing a "One Stop Shop" solution, starting from understanding and analyzing our customer's needs and then providing multiple processes to improve the quality of service while being able to manage costs and enhance productivity.

Vision
To emerge as a Leading company providing Integrated Solutions in Sales, Marketing & IT services to the world's best businesses and to establish a global presence in the Domain of Customer Relationship Management.

Mission
By providing best quality service in the industry with the use of advanced skills and innovative technology, to help change Customer Enterprise Architecture to reduce “Time-to-Market” and “Cost of Ownership”